Permanent Employee, full-time, Duisburg
As a Customer Success & Logistics Agent (m/f/d), you will be responsible for the organization of our logistics processes with our external logistics providers. Besides the setup of new processes, procedures and maintenance of existing standardized procedures, you will also handle logistics issues and closely work with our customers and our logistics providers to solve them. The organization of building, kitting and sending of our standardized patient sample boxes / test kits is another area of your responsibility.
In this fast paced role, you will make a significant contribution to our journey to change the world of infectious disease diagnostics and improve critically ill patient outcomes.
Identify, negotiate, establish, improve and maintain logistics solutions
Handle logistics issues of hospitals and customers and proactively envision future solutions
Organize, improve and execute the kitting of patient sample boxes
Cooperate cross functionally with Customer, Customer Success, Sales, IT and Medical Outcome Teams
A completed commercial apprenticeship or a successfully completed degree in business administration, supply chain management or relevant field
Proven experience as logistics agent or coordinator or relevant experience
Experience in customer service
Knowledge of EU laws, regulations and ISO requirements is a plus
Self-starter with the ability to work with little supervision and track multiple processes
Outstanding organizational and coordination abilities
Open to learning and growing oneself and career
Energetic and self-motivated
Ability to work independently and as part of a team
Ability to work in a fast-paced and dynamic environment
Fluent German and proficient English language skills
What awaits you
A position in a fast-growing start-up that is expanding internationally
The opportunity to put your own ideas into practice
A dynamic, diverse, high-performing team that values your efforts
30 days vacation
Flat hierarchies and short communication channels
High-quality technical equipment
Internal company pension scheme
Numerous other benefits
Do you want to change the world of infection diagnostics with us?
WE ARE LOOKING FORWARD TO HEARING FROM YOU!
Thank you for your interest in Noscendo GmbH. Please fill out the following short form and upload your CV, recent certificates and a short cover letter (max. 20 MB in total). Should you have difficulties with the upload of your data, please send an email to firstname.lastname@example.org.